Similar
to a standard company promotional CD, the IYM CD contains information
about your company and its products and/or services in a visually
pleasing, easy to navigate and fun to use environment.
However,
as well as automatically taking your customer logically through
the information you wish to promote in the form of a tour, there
are certain predefined 'drop-off' points, where the user can leave
the tour and investigate the relevant product/service in more
detail and even register to have more information on the selected
product/service. These 'drop off' points are critical to the IYM
CD-ROM as they not only define the customers' interest areas but
also the level of interest in that area.
At
the end of the tour, or at any time when the user decides to leave
the programme, their current location in the tour is registered
and they are given the opportunity to submit their request for
information to your company by numerous different means (e.g.
Email, web-based forms, fax etc.). On choosing to send this request
for information to your company, the customer simultaneously submits
information about which 'drop off' points they visited during
the tour and for how long they were 'away' and thereby which areas
were of interest to them and how interesting they actually were.
The
information thus collected by your company, not only allows you
to fulfil each customer's data requirements, but also allows you
to investigate which of your products/services are interesting
to which type of customers. Such information is invaluable for
a company and is normally used as the basis of a targeted marketing
campaign.
Development
time
Development
time to produce an IYM CD-ROM from conception through to sample
CD-ROM's takes approximately 13 weeks, but is heavily dependent
on the amount of information and number of products to be included
on the CD-ROM.
Standard
process
The
development process for an IYM CD-ROM consists of the following
11 steps and has 4 milestones (timescales approximate only):